MALVORENTIX Refund Policy

Introduction

We at MALVORENTIX value your satisfaction. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy to understand your rights and our obligations.

Refund Conditions

Refunds are considered under the following circumstances:

• You have 30 calendar days to request a refund from the date you received the item.
• The item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• A proof of purchase or receipt is necessary for processing your refund.

Non-Refundable Items

Certain items are exempt from being refunded:

• Gift cards
• Downloadable software products
• Perishable goods

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team to request a refund.
2. Wait for an approval notification before sending the item back.
3. Ship the item to the address provided by our support team.

Processing Your Refund

Once we receive your item, it will be inspected. We will notify you of the status of your refund after inspecting the item. If approved, we will initiate a refund to your original method of payment within 14 business days.

Contact Information

If you have any questions about our refund policy, please contact us at [email protected].